Privacy and Security

Our Privacy and Security Policy

This Web site takes every precaution to protect your information. When you submit sensitive information via the Web site, your information is protected both online and off-line.

When our registration/order form asks you to enter sensitive information, such as credit card number, that information is encrypted and is protected with the best encryption software in the industry, 128-bit SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’.

While we use 128-bit SSL encryption to protect sensitive information online, we also do everything in our power to protect you-information off-line. All of your information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information

Ordering

We request information from you on our secure order form. Y ou must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, the information is used to contact you. (Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us.).

Third Party Advertising

We do not accept any paid advertisements. Any services or products recommended and/or offered in the newsletter or elsewhere on Mercola.com have gone through extensive review before such recommendations, and based on that review were recommended and/or offered.

Log Files

Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track your movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Newsletter

If you who no longer wish to receive our newsletter you may safely opt-out of receiving these communications by clicking on the unsubscribe link at the bottom of every email we send.

Email-A-Friend

If a you elects to use our E-mail to a friend service for informing someone about an article, we launch the default email program on the your computer. We do not know who you send the article to and therefore we could not collect and store that data.

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If you have opted out of all communication with the site, or deleted/deactivated their account, they will not be contacted again nor will their personal information ever be used by us in any manner.